Privacy and Security Policy

All services provided in our store belong to and are operated by our company, Futuredot Teknoloji San. ve Tic. Ltd. Şti., registered at the address: Karacaoğlan Mah. 6170 Sk. 11/42 Bornova, IZMIR, TURKEY.

Our company may collect personal data for various purposes. Below, it is outlined how and in what manner the personal data is collected, and how this data is protected.

Due to the nature of the business, our Store collects certain personal information about members (such as first/last name, company details, telephone number, physical address, or email addresses) through the completion of various forms and surveys during membership registration or on our Store.

Our company may periodically send campaign information, details about new products, and promotional offers to its customers and members. Our members can make any choice regarding whether or not to receive such information during registration; this preference can subsequently be modified in the account information section after logging in, or via the notification link provided in the informational message received.

During the confirmation process carried out through our Store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” concluded with our Members.

Our company records and utilizes the IP addresses of its members to identify system-related issues and to swiftly resolve any problems or disputes that may arise regarding the services provided. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.

Outside the purposes and scope specified by the Membership Agreement, our company may use the requested information directly or through its business partners for direct marketing purposes. Personal information may also be utilized to establish contact with the user when necessary. Information requested by our company, information provided by the user, or data related to transactions conducted through our Store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing our members’ identities, even outside the purposes and scope defined by the “Membership Agreement.”

Our company undertakes to keep confidential information strictly private and confidential, to treat this as a non-disclosure obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent all or any part of the confidential information from entering the public domain, being used without authorization, or disclosed to a third party.

CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system under any circumstances.

There are two indicators you should look for to ensure you are on a secure site when entering the transaction process. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure web page, where all your information is encrypted and protected. This information is only used within the scope of the sales transaction process and in accordance with your explicit instructions. Information regarding the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted directly to the relevant bank for verification. If the card’s validity is approved, the transaction proceeds. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from capturing this data under any circumstances.

The reliability of payment/billing/delivery address information for orders placed online via credit card is strictly audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, the financial and address/phone information must first be verified before their orders can proceed to the supply and delivery stage. To verify this information, contact may be initiated with the credit cardholder or the relevant bank if deemed necessary.

Only you can access and modify all the information you provide during registration. If you keep your login credentials secure, it is impossible for others to access or alter your personal data. For this purpose, transactions are carried out within a 128-bit SSL security zone during the membership registration process. This system is an unbreakable international encryption standard.

Internet shopping sites that feature an information hotline or customer service department and explicitly state their full address and telephone information are more preferred today. In this manner, you can obtain detailed information regarding any questions you may have and acquire more reliable insights into the trustworthiness of the online retail firm.

Note: We highly recommend ensuring that the explicit address and telephone number of the firm are visible on internet shopping websites. If you intend to shop, take note of all the telephone and address details of the store before making a purchase. If you have doubts, verify them by calling prior to purchasing. All information regarding our firm and its location is clearly specified on all online shopping sites belonging to our company.

MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information, which you send to us via the credit card mail-order method, will be securely stored by our company in accordance with our confidentiality principles. This data is retained for 60 days against potential credit card chargeback disputes with the bank and is subsequently destroyed. If any amount other than the cost of the approved mail-order form you submitted for the products ordered is withdrawn from your card, you naturally hold the right to dispute this with your bank and block the payment, meaning this method carries no financial risk.

THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other websites within its platform. Our company bears no responsibility for the privacy practices or contents of the sites accessed via these links. Advertisements published on our company’s website are distributed to our users through our advertising business partners. The Privacy Policy Principles outlined in this agreement apply solely to the utilization of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These limited instances are:

Compliance with the obligations brought by the laws, Decrees having the Force of Law, Regulations, etc., enacted and enforced by competent legal authorities;

Fulfilling the requirements of the “Membership Agreement” and other contracts concluded by our Store with its users and putting them into implementation;

Requesting information regarding users for the conduct of an investigation or inquiry duly carried out by a competent administrative or judicial authority;

Cases where it is necessary to provide information to protect the rights or safety of the users.

EMAIL SECURITY
Never write your credit card number or passwords in the emails you send to our Store’s Customer Service regarding any of your orders. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of data transferred via your emails under any circumstances.

BROWSER COOKIES
Our company may obtain information about users visiting our store and their usage of the website by utilizing a technical communication file (Cookie). The aforementioned technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences regarding the site.

The technical communication file helps to obtain statistical data about how many people visit the site, for what purpose and how many times an individual visits the site, and how long they remain on it, as well as dynamically generating advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially configured to accept the technical communication file; however, users can change their settings to prevent the arrival of the file or to receive a warning when it is sent.

Our company may modify the provisions of this “Privacy Policy” at any time by publishing the updates on the site, sending an electronic mail to users, or posting them directly on its platform. If the Privacy Policy provisions are modified, they shall enter into force on the date of their publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@alphaautopart.com. You can reach us via the following contact information of our company:

Company Name: Futuredot Teknoloji San. ve Tic. Ltd. Şti.

Address: Karacaoğlan Mah. 6170 Sk. 11/42 Bornova, IZMIR, TURKEY

Email: info@alphaautopart.com

Tel: +90 530 130 42 23