Distance Sales Contract

1. PARTIES

This Distance Sales Contract (hereinafter referred to as the “Contract”) has been mutually agreed and executed electronically between the parties stated below, under the following terms and conditions:

1.1. SELLER:

  • Company Title: Futuredot Teknoloji Sanayi ve Ticaret Limited Şirketi

  • Address: Karacaoğlan Mah. 6170 Sk. 11/42 Bornova, İZMİR, TÜRKİYE

  • Phone: +90 530 130 42 23

  • Email: info@alphaautopart.com

  • (Hereinafter referred to as the “SELLER”)

  • By confirming this Contract, the BUYER acknowledges that upon approving the order, they shall be under the obligation to pay the order amount, along with any specified additional fees such as shipping costs and applicable taxes.

1.2. BUYER:

  • Name – Surname / Title:

  • Delivery Address: 

  • Phone: 

  • Email / Username: 

  • (Hereinafter referred to as the “BUYER”)

2. DEFINITIONS

In the implementation and interpretation of this Contract, the following terms shall bear the definitions written across them:

  • MINISTER / MINISTRY: The relevant Ministry and Minister of Commerce/Consumer Protection.

  • LAW / REGULATION: The Consumer Protection Laws and Distance Contracts Regulations governing electronic commerce.

  • SERVICE: The subject of any consumer transaction other than providing goods, performed or committed to be performed in return for a fee or benefit.

  • SELLER: The company offering goods to consumers within the scope of its commercial or professional activities, or acting on behalf of or for the account of the provider.

  • BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes.

  • SITE: The e-commerce website belonging to the SELLER.

  • ORDERER: The real or legal person requesting a good or service through the website of the SELLER.

  • PARTIES: The SELLER and the BUYER.

  • CONTRACT: This Distance Sales Contract concluded between the SELLER and the BUYER.

  • GOODS (PRODUCTS): The movable property subject to shopping, and intangible goods such as software, audio, video, and similar items prepared for use in the electronic environment.

3. SUBJECT

This Contract regulates the rights and obligations of the parties in accordance with the Consumer Protection Regulations and Distance Contracts frameworks regarding the sale and delivery of the product(s) ordered electronically by the BUYER via the SELLER’s website, whose specifications and sales price are detailed below.

The prices listed and announced on the website are sales prices. Announced prices and promises shall remain valid until they are updated or modified. Prices announced for a limited period shall be valid until the end of the specified duration.

4. SELLER & BUYER INFORMATION

(The SELLER information is legally fixed as stated in Clause 1.1. The BUYER information, delivery address, billing details, and transaction dates shall be dynamically embedded into Clauses 5, 6, and 7 of this Contract by the system infrastructure upon successful checkout completion.)

6.3. Order Summary & Pricing Table

The total price of the contract product or service, including all applicable taxes, is shown below:

  • Product Description: [System Generated]

  • Quantity / Unit Price: [System Generated]

  • Subtotal (Including Taxes): [System Generated]

  • Shipping Cost: 

  • Total Order Amount: 

  • Payment Method & Plan: 

  • Billing & Delivery Address: 

8. SECURITY-PRIVACY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS, AND INTELLECTUAL PROPERTY RIGHTS

The privacy rules, policies, and conditions outlined below apply to the protection, processing, usage, and communications of data on the WEBSITE:

  • 8.1. Measures required for the security of information and transactions entered by the BUYER on the WEBSITE have been taken within the SELLER’s system infrastructure within today’s technical possibilities depending on the nature of the data. However, since the data is entered via the BUYER’s device, the responsibility for taking necessary precautions (including protection against viruses and malware) to ensure unauthorized persons cannot access the data belongs solely to the BUYER.

  • 8.2. The BUYER consents that the data acquired during their membership and shopping activities may be recorded, stored in printed/magnetic archives, updated, shared, and processed by the SELLER and its successors for an indefinite period or a duration deemed appropriate, for the fulfillment of products/services, marketing, promotional activities, advertisements, communication, and social/commercial electronic notices. Data may be forwarded to official judicial authorities where legally required.

  • 8.3. The BUYER may stop data usage and communications at any time by reaching out to the SELLER via official contact channels or using the opt-out/rejection link provided in electronic messages. Upon clear notification, personal data processing and communications will be ceased within the maximum legal period; non-mandatory data will be deleted or anonymized.

  • 8.4. All intellectual and industrial property rights regarding the information, content, and arrangement of the WEBSITE belong exclusively to the SELLER, excluding those belonging to third parties under separate agreements.

  • 8.5. The SELLER reserves the right to make changes regarding these policies; changes become effective as soon as they are announced on the WEBSITE.

  • 8.6. The privacy policies and terms of third-party websites accessed via links on the WEBSITE are binding on their respective platforms; the SELLER is not responsible for any disputes or negative consequences.

9. GENERAL PROVISIONS

  • 9.1. The BUYER acknowledges, declares, and undertakes that they have read the preliminary information regarding the essential characteristics, sales price, payment terms, and delivery of the product on the website and have provided the necessary confirmation in the electronic environment.

  • 9.2. Each contract product shall be delivered to the BUYER or the person/organization at the indicated address within the legal 30-day period, depending on the distance of the BUYER’s location. If the product cannot be delivered within this period, the BUYER has the right to terminate the Contract.

  • 9.3. The SELLER is responsible for delivering the contract product complete, in compliance with the specifications specified in the order, accompanied by warranty certificates and user manuals if applicable, free from any defects, and in accordance with institutional standards under principles of honesty and good faith.

  • 9.4. The SELLER may supply a different product of equal quality and price before the performance obligation expires, provided that they inform the BUYER and obtain their explicit confirmation.

  • 9.5. If the fulfillment of the ordered product or service becomes impossible, the SELLER undertakes to notify the consumer in writing within 3 days of learning about the situation and refund the total amount to the BUYER within 14 days.

  • 9.6. If, for any reason, the product price is not paid or is canceled in the bank/payment gateway records, the SELLER’s obligation to deliver the product shall immediately terminate.

  • 9.7. If, after delivery, the product price is not paid to the SELLER by the relevant bank or financial institution due to the unfair or unauthorized use of the BUYER’s credit card, the BUYER must return the product to the SELLER within 3 days, with return shipping costs covered by the SELLER.

  • 9.8. In case of force majeure events that prevent or delay the fulfillment of obligations, the SELLER shall notify the BUYER. The BUYER holds the right to cancel the order, replace it with a precedent, or postpone delivery. Upon order cancellation, cash payments shall be refunded within 14 days. For credit card payments, the refund is processed to the bank within 14 days; the BUYER acknowledges that the reflection of this refund onto their account by the bank may take 2 to 3 weeks, and the SELLER cannot be held responsible for banking delays.

  • 9.9. Product Compatibility & Aftermarket Disclaimer: The brand names, logos, and model designations featured on the SELLER’s website are used solely for the purpose of indicating product compatibility. The products offered for sale are high-quality aftermarket (non-OEM) parts and are not original products of the respective vehicle manufacturers. The BUYER explicitly declares that they have read, understood, and accepted this compatibility notice upon confirming this Contract.

  • 9.10. The BUYER shall inspect the product before receiving it; damaged, dented, broken, or torn-packaged goods shall not be accepted from the cargo company. Received products shall be deemed undamaged and intact. The obligation to carefully protect the product after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the product must not be used and the invoice must be returned.

  • 9.11. If a security vulnerability is detected regarding the credit card used or if the cardholder and the BUYER are not the same person, the SELLER may request identity proof, card statements, or bank confirmation. The order will be paused during this verification period, and if not met within 24 hours, the SELLER holds the right to cancel the order.

  • 9.12. The BUYER guarantees that the information provided during registration is accurate and agrees to indemnify the SELLER for all losses arising from any inaccuracies immediately upon notice.

  • 9.13 – 9.14. The BUYER agrees to comply with all legal regulations while using the website. The website shall not be used for unlawful, public-order-disrupting, malicious, or damaging activities (such as spam, viruses, trojans, etc.).

  • 9.16. The BUYER is personally liable for legal and criminal outcomes of violating any terms, and shall hold the SELLER harmless from any third-party claims.

10. RIGHT OF WITHDRAWAL (RETURNS & REFUNDS)

  • 10.1. In distance contracts concerning product sales, the BUYER may exercise their right of withdrawal within 14 (fourteen) days from the delivery date to themselves or the designated recipient, without showing any reason and without incurring any legal/criminal liability, provided they notify the SELLER. Costs arising from the proper exercise of the right of withdrawal belong to the SELLER.

  • 10.2. To exercise the right of withdrawal, written notification must be sent to the SELLER via registered mail or email (info@alphaautopart.com) within the 14-day period, and the product must be unused under Clause 11 rules.

  • a) The invoice of the product must be sent back (including corporate return invoices if purchased under a business profile).

  • b) – c) The return form, original box, packaging, and standard accessories must be returned completely and undamaged.

  • d) The SELLER shall refund the total price to the BUYER within 10 days of receiving the withdrawal notice and retrieve the goods within 20 days.

  • e) If the value of the goods decreases or return becomes impossible due to the BUYER’s fault, the BUYER is liable to compensate the SELLER’s losses. Normal changes resulting from appropriate compliance use within the 14-day window are excluded.

  • f) If the return causes the total transaction to fall below a promotional campaign limit, the discount amount utilized within the campaign shall be deducted/canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Pursuant to distance contract frameworks, the right of withdrawal cannot be exercised for:

  • Products prepared in line with special requests or personal needs of the BUYER (customized or modified parts).

  • Goods that are prone to rapid deterioration or have a short expiration date.

  • Products whose packaging has been opened after delivery and whose return is unsuitable due to health, technical safety, or hygiene reasons.

  • Products that mix with other items after delivery and cannot be separated by nature.

  • Unsealed electronic components, software programs, digital content, or data storage devices.

  • Automotive Technical Exception: Any electrical/electronic auto parts, sunroof components, or mechanical elements that have been unsealed, mounted, integrated into a vehicle, or tested by the BUYER cannot be returned due to technical single-use risks, electrical short-circuit dangers, and safety validation requirements.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER falls into default regarding credit card transactions, they acknowledge that they shall pay interest and be liable to the card issuer bank within the framework of the credit card agreement. The bank may initiate legal proceedings and claim expenses and attorney fees from the BUYER. In any case of default, the BUYER agrees to compensate the SELLER for damages and losses incurred due to the delayed performance of the debt.

13. AUTHORIZED COURT AND JURISDICTION

In disputes arising from this Contract, claims and objections shall be filed with the Consumer Arbitration Committees or Consumer Courts within the monetary limits set by law, located at the consumer’s place of residence or where the consumer transaction was completed. For global transactions, the courts at the SELLER’s legal registered headquarters (İzmir, Türkiye) shall be authorized, without prejudice to mandatory international consumer laws in the BUYER’s country of domicile.

14. EFFECTIVENESS

When the BUYER completes the payment for the order placed on the SITE, they shall be deemed to have accepted all the terms of this Contract. The SELLER is responsible for ensuring the technical software infrastructure requires the BUYER to read and electronically approve this Contract prior to order execution.

SELLER: 

BUYER:

DATE: